Xfinity box stuck on welcome screen

If the problem persists, try using an ethernet connection. Xfinity Flex comes with an ethernet cable and an ethernet port. 3. Stuck on Xfinity Logo or Black Screen. If your Xfinity Flex is showing the Xfinity logo or a black screen when turned on, the firmware or software could be the issue.

Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. We have made changes to keep employees safe so response and call times may be longer ...Moreover, I am puzzled as to why my Xfinity box is stuck on the welcome screen. Start from Device Settings. Use the remote to press the xfinity button. To highlight Restart, use the right arrow button. Click OK. A Welcome screen …This is because the Power on behavior settings is set to Home screen. You can change the TV startup behavior to Last input if you prefer your TV to power on with the last watched TV channel or external input. On the remote control, press the Quick Settings button. Select Power on behavior. Select Google TV home screen (Home screen) or …Mar 4, 2020 · is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue? Nov 28, 2019 · It is not a direct path to Shaw Support. Call 1-888-472-2222 to get help. It's possible that a service call will be necessary to replace the device. Or, for a replacement device to be shipped, via Canada Post, to you, for self-installation, and return of the current device. BlueCurve TV Player XG1V4 screen is stuck on "Welcome. Bienvenido. Ultimately, the box never gets past the welcome screen. Background: This XG1 was offline for several months because the room is was installed was gutted/redone and now we are putting things back. Here are the troubleshooting steps I have taken: Reset the box 50+ times using several wait times after the power is pulled (5 seconds, 10 seconds, 30 ...Comcast Xfinity customers have several options for blocking calls from unwanted numbers to a landline or cell phone. Comcast provides both a robocall blocker and a call screening service that can be used to block specific numbers.

Xfinity Flex stuck on Welcome Connecting to your entertainment experience. I recently received a Flex streaming device when I subscribed to Xfinity Internet service. The Flex box worked fine when the installer first configured it to connect via WiFi to the Xfinity-supplied Gateway. I have since purchased a Motorola MB8600 cable …X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...stuck on welcome screen. hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. it’ll stay for about …Hey @user_c948e1, thank you for reaching out to Xfinity Support on our Forums. Since the welcome screen is showing, it should be an issue with the HDMI port unless it is related to the handoff. We may need to reprogram the box or replace it. Can you send us a direct message so we can help? To send a direct message: Click "Sign In" if …Click the "Peer to peer chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Fix: Xfinity Flex Streaming Box Not Working Issue. So, here are the guidelines that you require to follow to fix the Xfinity Flex streaming box not working issue. Therefore, make sure to follow them carefully. So, let’s …Power cycled the box Reset the box Restarted my internet modem (no idea why they’ll make me do this when internet is absolutely fine) Test the remote (backlight is on), red light flashes when I press a button The box simply shows a welcome screen when powered on and then goes to a black screen. No setup screen at all. HELP!

One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings because the device is stuck at the home screen, then worry not, as a simple restart is enough to fix the issue. Here are the steps you need to follow to restart the Xfinity Box.Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.Sep 7, 2023 · To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...

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Learn to troubleshoot common error codes.One of the first things you can try when your Xfinity box is stuck on the welcome screen is power cycling it. Power cycling simply means turning off the box, …Nov 21, 2022 · Once you release your hand, the TV Box should restart automatically. Restart Via the Power Cord. If you’ve got the Xi5/Xi6 Wireless or the XG1v4 DVR TV Box and it does not have a Power button, then do the following; Disconnect the TV-Box itself and wait for 10 seconds. Then connect it back. Restart via the Device Settings X1 box stuck on Welcome screen. lauren1018. +7 more

For the last week, every morning I have to restart the cable box because it is stuck on "pick a language screen" and displays 0000 where the time usually is. The remote works but its like the box is not receiving the signal. After resetting the box, it will work. Sometimes it will last a few hours to half a day.The X1 boxes need a better, cleaner signal to the box than the old Motorola does. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. 0.Moreover, I am puzzled as to why my Xfinity box is stuck on the welcome screen. Start from Device Settings. Use the remote to press the xfinity button. To highlight Restart, use the right arrow button. Click OK. A Welcome screen …Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. We have made changes to keep employees safe so response and call times may be longer ...We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You can find troubleshooting tips and tricks on our support pages here; https://comca.st/3gILDPv. Xfinity TV box showing first “boot” then “CASE” and finally stuck with “PSt”. Ans ...Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A modemman11 • Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...The set-top box being offline. 3rd party equipment is offline or on wrong input (audio/video receiver, HDMI switch, dvd player, etc) The video connections between the TV Box and the television are connected incorrectly. The next step is to check if you are able to perform the following: “exit>exit>exit>720”.The day the Tech was to arrive I tried Peacock and now it worked fine but the others did not. So the tech said it is the X1 box and replace it with a different model. It now a[[ears to work on all of the streaming services I mentioned except Discovery+ which Xfinity is still working on. The following was the original X1 box and the replacement ...

To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button. Check your connections

After having to upgrade our cable box, the new X1 Box gave this message for a few minutes and then went to a black screen. After several restarts and and swearing, it kept doing the same thing. After reading on this forum that lots of other people were having problems I gave up.4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows: Ensure you have a stable connection to the internet. Check that you do not have any loose cables.Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here’s how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box.Decided to disconnect all cables and power and let it sit for 1 minute. Reconnected all the cables and power and left it to do its thing. Came back 15 minutes later and was still at the welcome screen. Changed out the HDMI and coax cables and let it run again after letting the 4k Box sit unattached for a few minutes.Thanks for reaching out about the box being stuck on the Welcome screen. That was great that you tried to restart the box. You can also find the System Refresh and Restart signals in the Xfinity My Account app. Have you also checked the coax cable to ensure it is without damage and also finger tight at the wall outlet and the back of the …Xfinity Community Forum. TV. X1. X1 box stuck on Welcome screen. lauren1018 +7 more. Contributor • 51 Messages. Sunday, December 27th, 2020 6:00 AM. Closed. X1 box stuck on Welcome screen ...To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here’s how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box.All my apps are working on my xfinity apps except HBO MAX it will load then stop and get stuck with a purple screen and the HBO MAX logo it won’t go any further. I have tried everything. Plugging out the tv , plugging out the cable box , restarting the router and plugging it back out and in. Check parental , even deleting the local cache ...

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One of the first things you can try when your Xfinity box is stuck on the welcome screen is power cycling it. Power cycling simply means turning off the box, unplugging it from the power source, waiting for a few seconds, and then plugging it back in and turning it on again. This process can help reset the box and resolve any temporary …All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and an RCA VCR. If you have a TV, VCR or DVD player that is made...There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ...stuck on welcome screen. hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. it’ll stay for about 45-60 seconds and then just go black. xfinity box just has thin blue line on and nothing more. looked around online and seen people saying i might need a new ...Xfinity box frozen on welcome screen. I’ve never had this problem before in my 2 years, it’s stuck on the welcome screen and it was totally fine earlier in the day when I watched tv but when I turned it on it was stuck on the welcome screen. The wires were checked and all tightened and I restarted it by taking the power out. On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ...Why is my Xfinity Cable box stuck on the welcome screen? Solution 1: Check your cable connections. You can start troubleshooting of the Xfinity cable box just shows the welcome... Solution 2: Power cycle the Xfinity box. When you power cycle the Xfinity box you are basically restarting the device... ...New X1 DVR Box stuck on the Welcome screen during setup. I was told that I needed a new X1 DVR Box to be able to receive all the services I'm paying for. The new X1 DVR Box was received but it's stuck on the Welcome screen during setup. I contacted Xfinity Support but the representative was not able to resolve the issue and wanted to send a ...My X1 box is stuck on Welcome screen for last 3 days. It just keeps rebooting. It's affecting all 3 cable boxes. There are no outages in my area. I've tried to reset the boxes, unplugged them and still nothing. They tried to send a signal and it didn't reach my boxes. I've used the xfinity chat person which was useless. Can someone help me with ... ….

A few weeks ago I got a new X1 box installed, lately I’ve noticed that sometimes when displaying solid colors they flicker. The problem is intermittent and there seems to be no pattern. I have tried switching to a new HDMI cable and a different HDMI input. The problem doesn’t occur on my Apple TV, only on Comcast input so i assume it …1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3. Plug adapter to outlet and box, plug HDMI to box then the tv. Turn it on and it asks me set up wifi. I enter my home network password. Then it attempts to connect. Message on tv displays "welcome connecting to your entertainment experience ... ". The set up will not proceed any further it's just stuck on that message with the three dots loading ... While setting up my new flex streaming setup box I was able to connect to my internet Network and my remote. However after choosing my language and confirming the last four digits of my phone number the screen turns black and all I see are three loading dots. Those loading dots remain on the screen for over an hour without change.stuck on welcome screen. hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. it’ll stay for about 45-60 seconds and then just go black. xfinity box just has thin blue line on and nothing more. looked around online and seen people saying i might need a new ... But then I realized the issue wasn’t the box, it was the TV. I rebooted the TV and it worked, it seems like the flex box is just fine, it’s just the TV’s fault. I don’t know if it helps. I tried plugging the Flex box into a tv. I goes to the welcome screen but then cuts to black. The white light on the box is still on but nothign else ...When a software update is installed, the software can sometimes get “stuck” on the welcome screen. To resolve this, please try unplugging the TV for a few minutes and …Saturday, June 24th, 2023 8:56 PM 4K box stuck at "Welcome" screen. I came home today around 4:00 PM and turned my tv on. The display showed the "Welcome. Bienvenido. Bienvenue." boot screen. I waited a while and it never changed.Step 4: your cable box will be rebooted. 2. Restart using the power cord. Step 1: Disconnect the cord connecting the cable box. Step 2: plug it back to restart. 3. Using the restore default button. Step 1: Click on the Power button Step 2: hold the power and hold the buttons. Step 3: click the UP and DOWN buttons together. Now, select the … Xfinity box stuck on welcome screen, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]